CONTROL PANELS Plesk

BUSY: Update operation was locked by another update process

Update operation
BUSY: Update operation was locked by another update process

BUSY: Update operation was locked by another update process

You may noticed the error ” BUSY: Update operation was locked by another update process ” when running the Plesk Autoinstaller. Also, the Updates and Upgrades page is not opening. It just loads continuously.

You need to check some configuration to correct this issue.

First, you need to check the port 8447 is opened on your server. If you are using APF, open the configuration file and add the port in the section “IG_TCP_CPORTS=”

 
vim /etc/apf/conf.apf

add the port 8447 in “IG_TCP_CPORTS=” and restart the firewall.

 
/etc/init.d/apf restart

Then try to open the Updates and Upgrades page. If the issue is not resolved, follow the below steps.

Find the hanging process:

 
[root@server ~]# ps aux | grep installer
root 23804 0.1 1.0 133868 16972 ? SN 20:13 0:00 /var/cache/parallels_installer/parallels_installer_CentOS_6_x86_64 
--service-mode --enable-xml-output --ssl-cert /usr/local/psa/admin/conf/httpsd.pem --branch release,stable 
--web-interface --with-ssl --disable-browser

kill the process:

 
kill -9 $PID

Remove the /tmp/psa-installer.lock file if it exists.

 
rm -f /tmp/psa-installer.lock

Then try again. That’s it!

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