INSTALLATIONS

How to install SimpleHelp on cPanel or Linux

Install SimpleHelp
Install SimpleHelp

Install SimpleHelp on cPanel or Linux

This post explains how to install SimpleHelp on cPanel or Linux. SimpleHelp is the easy way for support professionals to help customers remotely. You can connect remote computers, view and control them.

The installation is pretty simple. It is recommended to install SimpleHelp on /opt directory.

cd /opt
wget http://simple-help.com/releases/SimpleHelp-linux-amd64.tar.gz
tar -zxvf SimpleHelp-linux-amd64.tar.gz
cd SimpleHelp

Once it is done, run the following command to start the SimpleHelp server.

sh serverstart.sh

Also, use the following command to stop SimpleHelp server.

sh serverstop.sh

You can setup SimpleHelp Server as a service using the following scripts.

  • Init.d Script
  • Upstart Script
  • SystemD Script

Install using Init.d Script

This method is mainly used in SimpleHelp installed on CentOS 6 or lower.

Create the file “simplehelp” in the directory “/etc/init.d” using your favorite editor. I am using VI editor here.

vi /etc/init.d/simplehelp

Copy this script to it: Init.d Script

Once it is added run the following commands:

chkconfig --add /etc/init.d/simplehelp
chkconfig /etc/init.d/simplehelp on

SimpleHelp is now installed as a service. You can now manage it using following.

Start SimpleHelp: /etc/init.d/simplehelp start
Stop SimpleHelp: /etc/init.d/simplehelp stop
Restart SimpleHelp: /etc/init.d/simplehelp restart

Install using SystemD Script

This method is mainly used for SimpleHelp installed on CentOS 7.

Create the following file:

vi /etc/systemd/system/simplehelp.service

Copy this script to it: SystemD Script

Once it is added run the following commands:

systemctl daemon-reload
systemctl enable simplehelp.service

SimpleHelp is now installed as a service. You can now manage it using following.

Start SimpleHelp: systemctl start simplehelp.service
Stop SimpleHelp: systemctl stop simplehelp.service
Restart SimpleHelp: systemctl restart simplehelp.service

Install using Upstart Script

Create the file “simplehelp.conf”

vi /etc/init/simplehelp.conf

Copy this script to it: Upstart Script

Start SimpleHelp: /sbin/initctl start simplehelp
Stop SimpleHelp: /sbin/initctl stop simplehelp
Restart SimpleHelp: /sbin/initctl restart simplehelp

You can access the simple help server using the following URL:

http://<IP_Address>:888/

That’s it!

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